Shipping & Local Delivery

Local Delivery 

We offer local delivery to anyone in the Lakeland Alberta area. Delivery is usually Thursday for Cold Lake area and Saturdays for the Bonnyville area. 

If you are having issues selecting local deliver we recommend clearing your browser history. If issues persist please do not hesitate to contact us. 


Shipping

We have Flat Rate Shipping of $17 for orders under $75. Orders over 75$, receive  FREE Shipping across Canada! 

  • Orders are shipped on business days only.
  • Business days are Monday-Friday, excluding STAT holidays.
  • All sales are final
  • No returns for bath products because hygiene safety 
  • Refunds can be issued upon request
  • We only Ship to Canadian addresses, Sorry for any inconvenience

Packing

Bubble Bombs and Soaps are wrapped in biodegradable film, just toss in the garbage and Mother Earth will take care of the rest. Packing Peanuts are made from corn and dissolve in water and make fun crafts for kids. Eco packing is our way! It is why we reuse all packages. Bath Salt containers can be rinsed and stickers removed and taken to your local bottle depot or plastic recycler. Bottles can be reused, get your favourite product in a refill container. Glass Bottles can be cleaned,  stickers removed, and returned for a credit to your next order.


Out of Stock

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. Boreal Apothecary does not do back orders. 


Order Cancellation and Changes

 If you have a question about your order, please contact us at 780-886-4155 please leave you name and order number. 

Order Tracking

When your order is shipped, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

Proper storage is important!

Keep your soap out of standing water. Soap dish with drainage is important. Store your unused soaps in a cool and dark location. Bar soaps are also great for linen storage and keep areas like under the car seat smelling fresh!

Bath Bombs and Bubble Bombs should NOT be stored in bathrooms due to humidity. Store is a cool dark space. If storing for long term, keep in ziplocks and in a airtight container. The ziplocks will also keep scents from mixing and prevent bombs from smelling the same.